Requirements:
- Minimum 1 year Customer Service experience
- Fluent in English & computer literate
- Attractive, aggressive & good communication skill
- Female, max 30 years old
- Min D3
- Fluent in Korean is a plus
- To follow up order form customer and ensure the order sent to us as per our requirement (e.g. quantity, quality, timelines and specification)
- To educate and assit customer to send order clearly
- To follow up order. Issue order on AX system, send email to CS and Product Material Control (order process inhouse) and ensure timeliness
- To monitor delivery performance and smooth order realising both
- To maintain update customer profile information (delivery date)
- To response and ensure customer enquiries and request are adresses in a timely manner
- To preapre Proforma Invoice to customer
- To track the payment and get approval from accounting departement to release the order
- To handle outstanding payment and get approval from accounting departement to release the order
- To inform warehouse to realese goods by preparing document once payment received
- To clarify problem with customer in relation to slow payment and other operating matters to ensure order can be processes without delay
- To handle customer complaints according to the company procedures and service standard
- To coordinate with sales team, order departement and suppliers to ensure customer's re quirement are met
- To proactively share among team members on system knowledge and lesson learnt from mistakes to improve quality of the whole team
All must be place in Serpong, Tangerang Selatan
If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow
Image credited to
No comments:
Post a Comment