ABOUT THE ROLE
We are looking for a someone with an amazing execution abilities, great management and leadership capabilities to work alongside CEO to build the future of work in Indonesia. Ideally, you should have experienced in one of the core areas of a coworking business: operations, sales & marketing, events, or community management.As Operations lead, you are in charge of managing office operations and service at all of our locations to make sure details do not go overlooked. We are looking for a superstar for this position, who has aligned values with REWORK: enterpreneurship, growth driven and creating positive impacts with everyone we touch.The role may expand depending on your success increasing the financial stren gth and scope of the space as a whole. Work Location: Sudirman (Central Jakarta) / Kuningan (South Jakarta)
DAILY OPERATIONS
Under your management, every location we run should run smoothly without a glitch. You'll be responsible over everything within each space, and every member and guest experience: from cleanliness, internet, room and space bookings, event management, all the way down to what music we play and what beverages we serve. You must have an uncanny project management skills, detail oriented and system driven.
LEADERSHIP AND MANAGERIAL:
- Experience in managing a team of 5 or more and drive them to achieve their KPIs
- Although this is a Lead position, you are required to work closely on the ground, able to systemize all the operations and train the ground staff while carefully building middle management.
- Ensure all tasks are carried out by team members and that they grow and develop everyday
- Conduct interviews of positions needed within the operations team
PROFIT & LOSS:
You will be in charge of managing the operations and P/L of multiple coworking locations: space is at 100% occupancy, members are happy, events are 100% booked.
EDUCATION AND EXPERIENCE:
- Minimum Bachelor's Degree or equivalent from reputable university
- Strong work ethic and entrepreneurial spirit
- Experience in sales with proven ability to reach target and complete assigned tasks efficiently with targets
ADDITIONAL SKILLS:
- You must be an excellent communicator in English and Indonesian, verbally and in writing. You will potentially have to work with a lot of foreigners and you will need to curate all written communications in English before it goes out.
- Savvy at Microsoft Office, especially Excel and Power Point
- Some experience in building or reviewing financial model and P&L of a business.
ABOUT YOU:
You will be a highly self-managed & motivated person, able to perfectly multi-task, have a high standard and excited to work in a collaborative environment. You are able to think strategically, but also great at execution with minimum supervision. You have good organizational skills and be able to see what needs to get done and make it happen. You will also have excellent communication skills, to interface with members, the existing network, founders, investors and external partners and community. Ideally: 5 years of experience in relevant field, solid Operational background, some Real Estate experience (dealing with tenant and landlords), have experience in starting/opening office from start and responsible for the whole operation.
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